Cooling specialists
We diagnose temperature, icing and airflow problems.
Next-day freezer repair slots available
Freezer Repair Service
Cooling faults • Excess ice • Temperature problems
Experienced engineers
Fixed-price diagnosis
Genuine manufacturer parts
90-day parts & labour warranty
4.9/5 customer satisfaction
12,000+ appliances repaired
What’s your freezer doing?
These are the freezer faults we fix most often across London — many can be diagnosed and repaired in a single visit.
Temperature faults
Thermostat, sensor and cooling issues can be checked.
Flexible booking
Choose a convenient appointment where available.
Something else?
Describe the fault in the booking form and our team can review the issue with you.
What our customers say on Google
Real, verified reviews from London households and landlords — straight from our Google Business Profile.
4.9Google rating•78 reviews
Google
“Excellent and very courteous Service polite and Jason explained what the issue was and how to fix it and has left me with instructions to defrost a fridge freezer for 48 hours which I will do and I’m really happy with the results.”
Google
“This is the second time I have asked Alpha Appliances to repair an appliance, and as before, they attended very promptly and at an agreed time. The engineer was able to diagnose the fault and a quote for repair was emailed in a few days. It took about a week to source the parts required and then another day or two before the engineer came to fit them. I was impressed with the service, advice and communication with this company and will definitely use them again when another appliance fails to operate. Absolutely 5 star!”
Google
“Paul from Alpha Appliances came to my place in Slough to help fix the washing machine. He examined the machine explained the working parts and found what was causing the leak. He addressed the issue and helped by providing some tips to prolong the life of the washing machine. I'm very happy, Paul was very knowledgeable, professional and helpful.”
Google
“After being constantly let down on appointments by other repair companies i didn’t hold much hope but Alpha appliances changed that. They were quick to respond to my enquiry and had me booked in and my appliance repaired in super fast time. The price I paid was emergency service at what other companies charged just for call out. Fast, friendly and more importantly they followed through. Highly recommend for a honest service.”
Genuine parts - Suitable replacement parts are used where available for the appliance model
- 3-month cover — Parts and labour warranty for eligible repairs, subject to service terms.
- Quality compatible parts — Suitable replacement parts are used where available for the appliance model.
Where we cover
Engineers based across London and the Home Counties.
Newcastle upon TyneBarnetSouthamptonSheffieldBristolLiverpoolManchesterCoventryOxfordNottinghamReadingMilton Keynes
Questions before you book
Book a freezer repair engineer now
Next-day freezer repair slots across London. Fixed-price diagnosis, genuine parts, 90-day guarantee.